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TERMS AND CONDITIONS OF SERVICE:

Order logistic
Product Return Policies
Inventory information
Back-orders (Out-Of-Stock Items)
Customs and Import Duties Information
Customer Care
Privacy policy
Information Collection and Use
Registration
Order
Cookies
Log files
Sharing
Legal disclaimer
Links
Contact us
Newsletter
Surveys and Contests
Security
Special offers
Site and Service Updates
Updating Personal Information
Choice/Opt-Out
Notification of changes
Legal Terms
Copyright
Trademarks
Use of site
Reviews, comments, stories
Copyright complaints
Risk of loss
Disclaimer
Registration and Password
Free returns and exchanges

Welcome to Cavalier Chemicals.
Please read the following terms and conditions of Cavalier Chemicals Online Service Agreement carefully. By accessing the information on Cavalier Chemicals site you confirm that you understand, accept and agree to be bound by the terms and conditions of this Agreement. If you do not wish to accept these terms and conditions you may not access Cavalier Chemicals site. All references to Cavalier Chemicals in this agreement shall include the www.cavalierchemicals.com web site, Cavalier Industries, Inc and its directors, officers, employees, consultants, shareholders, agents and attorneys as applicable. Access to Cavalier Chemicals is restricted to the individuals 18 years of age and older.

Order logistics

Product Return Policies:  ^ Top of the page

ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. We will credit or exchange for DEFECTIVE items only (minus the cost of shipping and handling and subject to a 15% restocking fee).

Inventory information  ^ Top of the page

We do not keep all merchandise in inventory, in our warehouses. We cannot guarantee that a product listed as "In Stock" will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. If any selected merchandise is temporarily out of stock, your credit card will not be charged until the merchandise is shipped to you. Please note: Any items not in stock when you place your order will be shipped immediately when received from the manufacturer at no additional cost.

Back-orders (Out-Of-Stock Items)  ^ Top of the page

Back-ordered merchandise includes items that are not currently in stock. In most cases, these items are on order from the manufacturers. When we receive the product, we notify you by email and ship it to you promptly. Back-ordered products usually come into stock within one to four weeks but can occasionally take longer. If your order is not ready to ship within 30 days, we will send you an update by email. If for any reason we determine that a back-ordered item will no longer be available at all, we will notify you immediately by email, cancel the item from your order and delete the item from our catalog and Refund your account.

Customs and Import Duties Information  ^ Top of the page

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; Cavalier Chemicals has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service or any country.

Customer Care  ^ Top of the page

Cavalier Chemicals will make every effort to respond to your customer care, feedback and order information as quickly as possible. However, due to the fact that we are in our earliest stages of development, there may be delays in our response time to your request. Please submit any requests by using the email forms located on our Contact Us page

Privacy Policy

Information Collection and Use  ^ Top of the page

Cavalier Chemicals is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Cavalier Chemicals collects information from our users at several different points on our Web site.

Registration  ^ Top of the page

If a user chooses to register with our site, a user is required to give the following: a unique password, a unique user name and email (optional). This information is used to contact the user about the services on our site for which they have expressed interest.

Order  ^ Top of the page

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies  ^ Top of the page

A cookie is a piece of data stored on the user's hard drive containing information about the user. Once the user closes their browser, the cookie simply terminates. We do not use cookies on CavalierChemicals.com, however we can use them occasionally to collect demographic and technical information which is in no way linked to personal identifiable information.

Log Files  ^ Top of the page

We use Log Files to identify IP addresses, browser type, domain name, date and time users have accessed CavalierChemicals.com. The data is used to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing  ^ Top of the page

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes. We may, from time to time, partner with other parties to provide specific services that are of value to our users. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We do not disclose any personally identifiable information about our users in our chat rooms or in our bulletin boards. We inform our users through our Privacy Policy page to be aware that if they voluntarily choose to disclose any personally identifiable information about themselves, that might increase their chance of receiving unsolicited emails from others. When any user is in a private chat room with one of our experts getting advice, no other user can view their chat. When a user sends a question to one of our experts via email, we post that user's question and our expert's answer only after making sure that there is no personally identifiable information about the user.

Legal Disclaimer  ^ Top of the page

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Links  ^ Top of the page

This Web site may contain links to other sites. Please be aware that Cavalier Chemicals is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Contact Us  ^ Top of the page

We use email links located on the "contact us" page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond to messages related to customer orders. For all messages that do not relate to customer orders, we may file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.

Newsletter  ^ Top of the page

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys and Contests  ^ Top of the page

From time to time, our site requests information from users by surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as ZIP code and age). Contact information will be used to notify the winners and award prizes. By law, we are required to post the names of contest winners; please be aware of this prior to entering into any of our contests. Survey information will be used for purposes of monitoring or improving the use of this site and the users' satisfaction.

Security  ^ Top of the page

This Web site takes every precaution to protect our users' information. When users submit sensitive information through the Web site, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of Cavalier Chemicals, unless required to do so by law. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry -- SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, which is its designation when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Furthermore, all of our employees are kept up-to-date on our security and privacy practices. Every quarter, Cavalier Chemicals conducts in-house trainings on our customer care policies so that our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment behind a locked cage. If you have any questions about the security at our Web site, you can send an email to contact(at)CavalierChemicals.com.

Special Offers  ^ Top of the page

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt out below.

Site and Service Updates  ^ Top of the page

We also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and with regard to issues relating to her or his account by email or phone.

Correction/Updating Personal Information  ^ Top of the page

If a user's personally identifiable information changes (such as your ZIP code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

Choice/Opt-Out  ^ Top of the page

Cavalier Chemicals provides its users with the option of opting out of all mailings. Therefore, when there is a choice of using information for purposes other than what the information was originally collected for, Cavalier Chemicals will present the user with an opt out box. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at contact(at)CavalierChemicals.com. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Notification of Changes  ^ Top of the page

If we change our privacy policy, we will post those changes on our Privacy Policy page that can be accessed throughout the site, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Legal Terms

Copyright  ^ Top of the page

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Cavalier Chemicals or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Cavalier Chemicals and protected by U.S. and international copyright laws. All software used on this site is the property of Cavalier Chemicals or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Trademarks  ^ Top of the page

Cavalier Chemicals  graphics, logos, and service names are trademarks of Cavalier Industries, Inc ., d/b/a Cavalier Chemicals. Cavalier Chemicals's trademarks may not be used in connection with any product or service that is not Cavalier Chemicals's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Cavalier Chemicals. All other trademarks not owned by Cavalier Industries, Inc . d/b/a/ Cavalier Chemicals or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Cavalier Chemicals or its affiliates.

Use of site  ^ Top of the page

You may use or download material displayed on this website for noncommercial, personal use only. You must retain all copyright and other proprietary notices displayed on the materials contained in the website. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written permission by Cavalier Chemicals. You may not use any "page-scrape," "grabber," "spider," "robot," "deep-link" or any other program, automatic device, algorithm or methodology which accomplishes the same things, in order to access, acquire, copy, or monitor any portion of this website. Any use of the website which results in the depletion of website infrastructural resources is prohibited. When you use the website for an authorized purpose, you should include all proprietary notices without changing or hiding them. Cavalier Chemicals and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Cavalier Chemicals believes that customer conduct violates applicable law or is harmful to the interests of Cavalier Chemicals and its affiliates. Please check these Terms from time to time, as Cavalier Chemicals may change the Terms without notice and such changes are effective as of the time of posting.

Reviews, comments, stories  ^ Top of the page

Cavalier Chemicals enables its users to post reviews, comments, stories and other content to the site. By posting reviews, comments, stories or other content to the site, you grant Cavalier Chemicals and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivatives works from, distribute and display such reviews, comments, stories or other content throughout the world using any media. By submitting your name with any review, comment, story or other content to Cavalier Chemicals, you expressly state that you grant Cavalier Chemicals and its affiliates and sub licensees the right to use the name that you have submitted. You further state and warrant that your posting of reviews, comments, stories and other content to Cavalier Chemicals site as well as any future usage, reproduction, modification, adaptation, publishing, translation, creation derivatives works from, distributing and displaying will not infringe upon or violate the rights of any third parties. You further state and warrant that the holder of any Rights, including, but not limited to, moral Rights to such content, has completely and effectively waived all such rights and validly and irrevocably granted you the authority to grant the license as described above. You also permit any subscriber to access, display, view, store and reproduce such content for personal use. Subject to the foregoing, the owner of such content placed on Cavalier Chemicals site retains any and all Rights that may exist in such content.

Copyright complaints  ^ Top of the page

Cavalier Chemicals and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us in writing at 1095 Cranbury South River Road, STE 7, Jamesburg, NJ 08831.

Risk of loss  ^ Top of the page

All items purchased at Cavalier Chemicals are being shipped in accordance with a carrier's shipping contract. This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.

Disclaimer  ^ Top of the page

THIS SITE IS PROVIDED BY Cavalier Chemicals ON AN "AS IS" BASIS. Cavalier Chemicals MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Cavalier Chemicals DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Cavalier Chemicals WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. You may view or use Cavalier Chemicals subject to the terms and conditions of this Agreement. You may download or print a copy of any information provided by Cavalier Chemicals for your personal use only. Any other use in framing, downloading, or printing a copy of any information provided by Cavalier Chemicals is expressly prohibited unless prior written consent is specifically provided by the holder of the copyright of the information and by Cavalier Chemicals. Cavalier Chemicals does not guarantee or warrant that Cavalier Chemicals is free of viruses or other code containing destructive properties. You are responsible for implementing reasonable measures to prevent the loss of code or data belonging to you. Cavalier Chemicals does not assume any responsibility for your use of Cavalier Chemicals. The information contained in Cavalier Chemicals may change rapidly. The information contained in Cavalier Chemicals may be out of date, and may contain incorrect or incomplete information, or typographical errors. Cavalier Chemicals DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS, INCLUDING ANY WARRANTIES OF TITLE OR NONINFRINGEMENT OF THIRD PARTIES' RIGHTS, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO ANY INFORMATION OR MERCHANDISE PROVIDED BY OR THROUGH Cavalier Chemicals, EXCEPT AS OTHERWISE SPECIFIED BY Cavalier Chemicals. Cavalier Chemicals DOES NOT WARRANT THE ACCURACY, TIMELINESS OR USEFULNESS OF ANY INFORMATION OR MERCHANDISE PROVIDED BY OR THROUGH Cavalier Chemicals. Cavalier Chemicals is not liable to anyone for any act or omission taken in reliance upon any information provided by Cavalier Chemicals. You agree to fully defend and indemnify Cavalier Chemicals from any legal action arising out of your illegal uses of Cavalier Chemicals and/or its products or services. Cavalier Chemicals may contain links to Web sites operated by other parties. Other Web sites may provide a hypertext link to Cavalier Chemicals. Cavalier Chemicals is not responsible for the content or performance of those Web sites. Cavalier Chemicals does not operate or control those Web sites, and does not endorse or warrant any information, products or services provided through those Web sites.

Registration and Password  ^ Top of the page

You are responsible for maintaining the confidentiality of your Information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify Cavalier Chemicals of any unauthorized use of your registration or password.

Free returns and exchanges^ Top of the page

Defective or unwanted products can be returned for free, no questions asked. Free return shipping label provided upon request.